Open Minds - Module 1 - Building trust and engagement

1. Building trust and engagement

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Starting the conversation, and feeling confident doing it

This module is all about equipping people managers with the knowledge and skills to create a safe and encouraging environment for mental health conversations. Click on the Module 1. Learning link in Course Content below to get started.

Learning objectives

By the end of this module you will:

  • Understand why mental illness and distress are such difficult topics for people to talk about
  • Understand how to show trust, empathy and focussed listening in mental health conversations
  • Get some tips on useful things to say in mental health conversations
  • Gain an overview understanding of mental health